From Claims To Compliance: India's Greenwashing Guidelines

Rahul Kanna R.N.

25 Aug 2025 10:33 AM IST

  • From Claims To Compliance: Indias Greenwashing Guidelines

    In this contemporary world that is increasingly environmentally conscious, small/ medium scale businesses and large multinational corporations feel the burden to make sure their words of commitment towards sustainability and environmental responsibility are heard loud and clear and the same transcends into their company's reputation. However, regrettably, this increasing eco-awareness...

    In this contemporary world that is increasingly environmentally conscious, small/ medium scale businesses and large multinational corporations feel the burden to make sure their words of commitment towards sustainability and environmental responsibility are heard loud and clear and the same transcends into their company's reputation. However, regrettably, this increasing eco-awareness brings along one developing trend of concern i.e., greenwashing. Greenwashing is a phenomenon wherein exaggerated, misleading, or outright false environmental benefits are over-promised and exaggerated with respect to a product or service, or even a company itself, to deceive consumers. Such guileful tactics erode consumer trust and undermine efforts genuinely attempting to address environmental challenges and ecological implications. The imminent development of the Guidelines for Prevention and Regulation of Greenwashing, 2024, under the Consumer Protection Act, 2019, is aimed at curtailing all such practices. These guidelines are a giant stride towards ensuring that green representations by businesses are honest, transparent, and accountable. These form the subjects of discussion in the rest of the article, their key provisions, and their broader implications for businesses and consumers.

    I. Conceptualizing Greenwashing: A threat to environmental consciousness

    Greenwashing involves broadcasting false or unsubstantiated environmental claims about a product, service, or company in such a way that the greening seems more impressive than the actual product. In practical terms, this is done with fuzzy terms, such as "green," "eco-friendly," or "sustainable," which do not occasion any concrete proof. The forms of greenwashing could be that of misleading advertising, misuse of eco-labels, or selectively omitting of data to create a false impression about environmental responsibility.

    An organization may, for example, describe its packaging as being constructed from "100% recycled materials" without any evidence in the form of certification; again, it might make use of images of green forests and clean rivers while setting up its advertising to create a far-from-accurate perception about the company's seriousness towards environmental custodianship. Such practices deceive consumers and dent the efforts of genuine sustainable businesses that are moulded on the foundation of sustainability.

    II. Key Provisions of the Prevention and Regulation of Greenwashing, 2024 Guidelines

    (a) Definitions and Scope

    The guidelines spell out very definite definitions devoid of any ambiguity. The guidelines even define "greenwashing" as practices that include concealing or exaggerating environmental claims and, they give a definition for what constitutes an environmental claim i.e., any representation about the environmental attributes of a product or service related to how it is performed, its ingredients, its packaging, or manner of disposal of the product. These guidelines apply to all advertisements, regardless of the medium, and hold not only advertisers but also product sellers, advertising agencies, and endorsers responsible. Any entity that advertises a product or service with environmental claims is ought to abide by these guidelines.

    (b) Importance of Substantiated Environmental Claims & Prohibition of Greenwashing

    The guidelines reinforce that businesses must, at all times, be able to substantiate all environmental claims and that general terms such as "clean," "green," "eco-friendly," "carbon-neutral," and other synonymously used terms are not to be used unless credible evidence to this effect exists. The guidelines also states that where technical terms-such as "Greenhouse Gas Emissions" or "Environmental Impact Assessment" are used, these need to be clearly explained to consumers in order to avoid any confusion brought on by this jargon. These would include instance wherein requiring that claims of "carbon neutral" have to be substantiated with verifiable data, and the company disclose relevant information such as the scope of carbon offsets or reductions being attained. Certain focal aspects of these directives include the explicit prohibition of green washing. The guidelines prohibit commercial businesses and any kind of advertisers from being deceptive over giving a product or service some environmental benefits to consumers. This encompasses all forms of advertisements including print, digital, and broadcast.

    (c) Adequate Disclosures & Specific Environmental Claims and Certifications

    These guidelines are underpinned by transparency. In other words, akin to any environmental claim, appropriate disclosures ought to be available to consumers so that proper information may be conveyed to them. The guidelines postulates that these may be done either by providing additional information within the advertisement itself or through external sources such as QR codes or URLs leading to detailed and verifiable information. It is pertinent to note that corporations are not allowed to "cherry-pick" the data to only demonstrate the bright side of the environmental impact of their businesses. In other words, for example, if any product claims a lower carbon footprint than that of its competitors, verifiable and detailed comparisons across all measured dimensions must be given by that company. In the current commercial landscape, several products boast of claims such as "biodegradable," "compostable," or "non-toxic," but the usage of such terms is often to be intentionally imprecise or rather misleading at best. Under the new guidelines, businesses have to substantiate such claims through a recognized certification, reliable scientific evidence, or independent third-party verification. The guidelines also demand clarity on what product or part of the process the claim refers to. For instance, if the packaging is biodegradable and the content of it is not, this should be clearly explained to the consumer so as not to confuse/ deceive them.

    III. Significance & Implications of These Guidelines

    The Guidelines for the Prevention and Regulation of Greenwashing, 2024, mark the beginning of a marketplace founded on confidence, transparency, and accountability. They bring numerous benefits to consumers, businesses, and the environment. In this contemporary society where more and more consumers base purchase decisions on green products, the danger of being deceived through greenwashing is rather high. Such guidelines aide consumers by ensuring that environmental claims evident in the advertisements are truthful, proper, and verifiable. By making these available to consumers, therefore, they can make more informed choices and, in turn, foster businesses that are really working for sustainability. For instance, a consumer who wants to buy a "recyclable" product can only be certain that such a claim is indeed true and not to deceive people. These guidelines protect consumers from being misled into buying products due to vague or exaggerated claims.

    The guidelines, as far as the commercial framework is concerned is a call to wake up and be more responsible and accountable to sustainability. The era of greenwashing for marketing purposes without consequences is over. Companies involved in making claims of environmental integrity for which they seek citizens' support would require credible independent certifications, verification by third-party bodies, and need clear and verifiable data. This recent policy shift, in effect, forces them to work toward environmental sustainability instead of just creating the impression of working. Since the guidelines encourage actual action versus false advertising, they create an atmosphere where businesses are focused on effective ways of change such as through carbon footprint, waste management, and sourcing raw materials more responsibly and sustainably. On a larger scale, the guidelines form part of the toolbox in fighting climate change and environmental degradation. In triggering a halt to greenwashing, they drive businesses toward sustainable practices, rather than thrive on false advertising. This has its beneficial ripple effect throughout industries, as more companies will do their utmost best to meet the growing demand for eco-friendly products and services. Consumers are becoming ecologically more conscious, and they would want the same from businesses. These standards ensure that environmental responsibility goes beyond being just a current catchphrase to an active pledge.

    IV. Way Forward

    The guidelines on the Prevention and Regulation of Greenwashing, 2024, represent another focal milestone in the continuing effort of the Indian government to establish a green and sustainable commercial landscape. These guidelines would protect consumers against false claims whilst ensuring accountability on the part of the businesses, and fostering environmental responsibility. Moving forward, these guidelines will play a crucial role in shaping the future of advertising and marketing, wherein environmental claims are not just words on a page but verifiable truths pointing to an actual effort to protect our planet.

    The message is unequivocal, greenwashing is no longer an option for businesses. It is only through transparent, and substantiated claims that companies can prosper in their relationship with their consumers and meaningfully contribute to the global environmental movement. These guidelines provide the much-needed, guiding elements of ensuring that both consumers and enterprises embark on actions that are nothing less than that of the best interest of our planet in our struggle for a more sustainable future.

    Views are personal.


    REFERERENCES

    1. Central Consumer Protection Authority (2024) Guidelines for Prevention and Regulation of Greenwashing, 2024. New Delhi: Ministry of Consumer Affairs, Food & Public Distribution, Government of India. Available at: [https://consumeraffairs.gov.in/]

    2. Consumer Protection Act, 2019 (No. 35 of 2019). New Delhi: The Gazette of India, Ministry of Law & Justice. Available at: [https://consumeraffairs.gov.in/]

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