Consumer Law
Medak Commission Orders Taxila Business School To Refund Rs 50k And Pay Rs 15k In Compensation
Recently, the Medak District Consumer Disputes Redressal Commission bench comprising of P. Kasthuri (President), Gajjala Venkateswarlu (Member) and Makyam Vijay Kumar (Member) directed Taxila Business School to refund Rs 50k and pay Rs 15k as compensation and litigation cost to a student who wasn’t unable to join the college within the stipulated time frame due to unforeseen major...
Ferozepur Commission Orders National Insurance Company To Pay Rs. 36k Insurance And 5k For Litigation Costs
Recently, the District Consumer Disputes Redressal Commission, Ferozepur bench comprising Smt. Kiranjit Kaur Arora (President) and Smt. Suman Khanna (Member) held National Insurance Company Limited liable (“Insurance Company”) for paying the insurance amount of a motorcycle insured by the complainant along with litigation costs. Previously, the insurance company wrongfully rejected...
Hospitalization Need Not Be For 24 Hrs For Insurance Claims, Ferozepur Commission Ordered New India Assurance Co. To Pay Rs. 22.5k And 5k Litigation Cost
Recently, the District Consumer Disputes Redressal Commission, Ferozepur bench comprising Smt. Kiranjit Kaur Arora (President) and Smt. Suman Khanna (Member”) held New India Assurance Company Limited liable for deficiency in service for wrongfully rejecting the complainant’s medical claim on the basis that the hospitalization was for less than 24 hours. The District Commission noted...
Chandigarh District Commission Directs Skoda Dealer To Pay Rs. 60,000 To Former Colonel, Citing A Deficiency In Service
The District Consumer Disputes Redressal Commission, Chandigarh – I consisting of Pawanjit Singh (President) and Suresh Kumar Sardana (Member) partly allowed the complaint against Krishna Auto Sales (dealer) which was filed against Skoda Auto Volkswagen India Pvt. Ltd. (Skoda Auto) and the dealer. The Commission held the dealer liable for deficiency in service and directed it to...
Repair TV Without Any Cost: Chandigarh District Commission Holds Xiaomi India Liable For Unfair Trade Practice
The District Consumer Disputes Redressal Commission, Chandigarh – I consisting of Pawanjit Singh (President) and Suresh Kumar Sardana (Member) allowed the complaint filed against Xiaomi India as despite payment for repairs to Xiaomi, the TV remained inoperable. The Commission held Xiaomi liable for unfair trade practices and ordered it to repair the TV within 45 days, without...
Kanchipuram Commission Orders Ponnaiyah Ramanujam Medical Institute To Refund Rs 19 Lakhs Of Excess Fee, 6 Lakhs For Wasting Student’s 1 Year And 25k For Mental Agony
Recently, the District Consumer Disputes Redressal Commission, Kanchipuram (Tamil Nadu) bench comprising of U. Kasipandian (President) and M. Jawahar (Member-I) ordered Ponnaiyah Ramajayam Institute of Medical Science to pay refund Rs. 19 Lakhs for collecting fee more than the government-mandated amount along with a compensation of Rs. 6 lakhs for wasting a full year of a student,...
NCDRC President Issues Directives To Enhance Consumer Commission Procedures
The National Consumer Disputes Redressal Commission’s (NCDRC) President Justice A.P. Sahi issued a notification dated 11th August, 2023 with practice directions for Consumer Commissions. The directions include: The Registry shall issue all kinds of notices like Show Cause Notices, Hearing Notices, etc., to the parties at their email addresses and WhatsApp numbers, etc. When...
NCDRC Upholds State Commission Order Against Reliance General Insurance Co. Ltd., Citing Wrongful Repudiation Of Policy
The NCDRC consisting of Mr. Justice Ram Surat Ram Maurya (Presiding Member) and Mr. Justice Karuna Nand Bajpayee (Member) dismissed the appeal filed by Reliance General Insurance Co. Ltd. (Insurance Company) against Seven Islands Shipping Ltd. (Complainant) and Athena Insurance and Reinsurance Brokers ‘P’ Ltd. (Insurance Agent). The NCDRC upheld the Maharashtra State...
Husband Can’t File Complaint Unless Wife Authorises: Uttrakhand State Commission Dismisses Complaint Against Doctor And Jaya Maxwell Hospital
The Uttrakhand State Consumer Commission comprising Mr. Justice D.S. Tripathi (President) and Mr. Udai Singh Tolia (Member) allowed the appeal filed by Dr. Santosh Gaydhankar (Appellant) against Sandeep Kumar (Complainant) and Jaya Maxwell Hospital. The appeal was filed before the State Commission against the Haridwar District Commission order which ex-parte allowed the complaint...
'Bank Liable If Customer Suffers Loss Due To Unauthorized Transactions': Kerala Consumer Forum Orders Compensation
The Ernakulam Consumer Disputes Redressal Commission recently directed the State Bank of India (SBI) to return an amount of Rs. 85,000/- to a customer from whose account certain money was fraudulently withdrawn. The Bench comprising the President D.B. Binu and the two Members V. Ramachandran and Sreevidhia T.N. observed that banks owe a duty of care to protect the interests of its customers....
Bajaj Allianz Failed To Prove Car Owner’s Negligence, Bolangir Commissions Order Rs. 5.8 Lacs Insurance, Rs. 40k For Mental Agony And Rs. 5k Litigation Costs
Recently, the District Consumer Disputes Redressal Forum, Bolangir (Odisha) bench comprising of Rabindra Kumar Tripathy (Presiding Member) and Jyotshna Rani Mishra (Member) ordered the Bajaj Allianz General Insurance (“Insurance Company”) to compensate the complainant for the loss sustained due to the accidental fire that occurred to his insured vehicle, when his vehicle was parked in...
Overcrowded Wards Or Doctors' Overtime Duties Can’t Justify Medical Negligence, NCDRC Holds Safdarjung Hospital Liable
Recently, the National Consumer Disputes Redressal Commission (“NCDRC”), New Delhi bench comprising of Justice Ram Surat Ram Maurya (Presiding Member) has held Safdarjung Hospital guilty of medical negligence and directed the hospital to pay Rs. 11.05 lakh to a man whose wife died due to deficiency in service. The NCDRC emphasized that overcrowded wards and doctors' overtime duties...