Consumer Cases
Disputes Relating To Auction Allotment Not Covered Under Consumer Protection Act: NCDRC
The National Consumer Disputes Redressal Commission (NCDRC) bench comprising AVM J Rajendra, Presiding member and Anoop Mendiratta, Member has held that an auction allottee of a property cannot be considered as a 'consumer' under the Consumer Protection Act, 2019. It was held that the transaction between the complainant and Kanhangad municipality, which allotted the room, does not give...
Baramulla Consumer Court Orders Cancellation Of Fake Electricity Bills, Awards Rs.30,000 Compensation
The Baramulla/Bandipora District Consumer Disputes Redressal Commission presided by Peerzada Qousar Hussain along with Ms. Nyla Yaseen as member has allowed a complaint against Kashmir Power Distribution Corporation Ltd. (KPDCL) holding them liable for deficiency in service and negligence. KPDCL had issued false and multiple electricity bills in the name of complainant. While cautioning...
Seizure Of Plots By CBI, Haryana RERA Refuses To grant Relief To Complainants
Haryana Real Estate Regulatory Authority (Authority) bench comprising Ashok Sangwan (Member) refused to grant relief to the complainants whose plot documents were seized by the Central Bureau of Investigation, Anti-Corruption Branch–III, New Delhi (CBI) and before whom the matter was pending. The complainants had approached the Authority seeking execution of the conveyance deed in...
Chandigarh State Commission Holds Debenture Trustee And Credit Rating Agencies Of DHFL Liable For Failure To Protect Investors' Interest
The State Consumer Disputes Redressal Commission, Chandigarh bench comprising Raj Shekhar Attri, President and Rajesh K. Arya, Member has held the debenture trustee- Trusteeship Catalyst Limited liable for failure to protect interests of debenture holders on default in payment by Dewan Housing Finance Ltd. The bench further held the Credit Rating Agencies- Credit Analysis & Research...
Consumer Law Digest 2025 (Half Yearly: January To June)
Supreme Court Not 'Consumer' Without Privity Of Contract : Supreme Court Rejects Flat Seller's Consumer Complaint Against Financier Of Buyer Case Title: M/S CITICORP FINANCE (INDIA) LIMITED VERSUS SNEHASIS NANDA Citation : 2025 LiveLaw (SC) 332 The Supreme Court on Thursday (March 20) ruled that to qualify as a "consumer" under the Consumer Protection Act, there must be a...
Raipur (Chhattisgarh) Consumer Commission Orders Star Health To Repay Deducted Insurance Claim With Interest
The Raipur (Chhattisgarh) District Consumer Disputes Redressal Commission bench presided by Shri Dakeshwar Prasad Sharma along with Smt. Nirupama Pradhan and Shri Anil Kumar Agnihotri as members, has held Star Health and Allied Insurance Company guilty of deficiency in service and unfair trade practice for arbitrary deduction of Rs.12000/- from a health insurance claim. The insurance...
'How Can You Charge Customers Above MRP? Why Is Extra Amount Not Part Of Service Charge?' Delhi High Court Asks Restaurant Body
The Delhi High Court on Friday questioned the National Restaurant Association of India (NRAI) as to how the hotels and restaurants can charge customers for a food item over and above the MRP, and why the extra amount does not form part of the service charge- which is charged as a separate category.The query came from a division bench comprising Chief Justice DK Upadhyaya and Justice Tushar...
Bangalore District Commission Holds Rental Agency Liable For Failure To Disclose Painting Charges Before Payment Of Rent
The District Consumer Disputes Redressal Commission, Bangalore (Urban) bench comprising H. Channegowda, President , K. Anita, Member and Suma Anil Kumar, Member has held a rental agency- Nesaway Technologies Pvt. Ltd. liable for failure to disclose mandatory painting charges at the time of taking the payment of rent. Brief facts: The complainant, looking to rent a house,...
Leaving Columns Blank In Proposal Form Does Not Amount To False Representation: NCDRC Holds Bharti AXA Life Insurance Liable For Wrongful Repudiation Of Insurance Claim
The National Consumer Disputes Redressal Commission (NCDRC) bench comprising Inder Jit Singh, Presiding Member and Sudhir Kumar Jain, Member has held that leaving columns blank in insurance proposal form does not amount to a false representation. The bench held Bharti AXA Life Insurance liable for wrongly repudiating the claim of the complainant and set aside the order of...
Haryana RERA Directs Imperia Structures To Pay Assured Returns To Complainant
Haryana Real Estate Regulatory Authority (Authority) bench, comprising Ashok Sangwan (Member) directed Imperia Structures to pay assured returns to complainant who purchased an office in their IT Park. While directing the builder, the Authority clarified that if an allottee is entitled to both assured return and delay possession charges, the allottee shall receive whichever...
Mumbai District Commission Holds Reliance Retail Liable For Failure To Replace Defective Air Conditioner
The District Consumer Disputes Redressal Commission, South Mumbai bench comprising Sadikali B. Sayyad, President and G.M Kapse, Member has held Reliance Retail Ltd. liable for failure to replace a defective Air Conditioner purchased by the complainant despite admitting the defect and accepting the claim. Brief facts: The complainant had purchased two blue-star split Air...