Consumer Cases
Haryana RERA Issues Arrest Warrants Against Directors Of Parsvnath Developers
Haryana RERA, Panchkula Bench consisting of Adjudicating Officer Major Phalit Sharma (ADSJ Retd.) has issued arrest warrants against the directors of Parsvnath Developers for failing to comply with the Authority's order to pay Rs.8.6 lakh in compensation to a homebuyer and for evading service of the Authority's notice. Background Facts In 2022, Haryana RERA ordered Parsvnath...
Mumbai State Commission Holds Lucina Land Development Liable For Neither Refunding Flat Amount Nor Delivering Possession In Indiabulls Park Housing Project
The Maharashtra Consumer Disputes Redressal Commission bench comprising Mukesh V. Sharma, Presiding Member and Poonam V. Maharshi, Member has held Lucina Land Development Ltd. and its director liable for failure to deliver possession of flat as per agreed terms and conditions or in the alternative, to refund the amount deposited by the complainant. Brief facts:...
Gadag District Commission Dismisses Allegations Of Manufacturing Defect In Pure Electric Vehicle Against Purenergy
The District Consumer Disputes Redressal Commission, Gadag bench comprising A.G. Maldar, President and Yashoda B. Patil, Member has dismissed a complaint against Electric Vehicle manufacturer Purenergy Pvt Ltd. filed by the complainant alleging manufacturing defect in the vehicle. The bench observed that in the absence of an expert report, the allegations of manufacturing defect...
Thrissur Distrcit Commission Holds Honda Motor Cycles & Scooters Liable For Manufacturing Defect In Bike
The Thrissur Consumer Disputes Redressal Commission bench comprising C.T Sabu, President, Sreeja S, Member and Ram Moan R, Member has held Honda Motor Cycles & Scooters India Pvt. Ltd. liable for a manufacturing defect in a “3 Unicon 150 Black” bike purchased by the complainant. Brief facts: The complainant purchased a bike- 3 Unicon 150 Black from Sreevari Automotives...
Non-Settlement Of Genuine Insurance Claims Is Unfair Trade Practice: Kupwara District Commission Holds Baja Allianz Liable
The Kupwara District Consumer Disputes Redressal Commission bench comprising Peerzada Qousar Hussain, President and Nyla Yaseen, Member has held Bajaj Allianze General Insurance Company and its Authorised officer liable for unfair trade practice for failure to settle genuine insurance claim of the complainant. Brief facts: The complainant is the owner of a TATA Sumo vehicle...
Mumbai District Consumer Commission Holds Hotel Liable For Serving Food Containing Stone Particles
The District Consumer Disputes Redressal Commission, Mumbai (Suburban) bench comprising Pradeep G. Kadu, President and Gauri M. Kapse, Member has held Sukh Sagar Hotels Pvt Ltd. liable for serving food containing stone particles breaking the crown of the complainant's tooth. Brief facts: The complainant, along with his friend, went to Sukh Sagar Hotel ('Hotel') in Mumbai for lunch...
Baramulla Consumer Commission Holds Bajaj Allianz General Insurance Liable For Deficiency In Services, Directs To Pay 3 Lac
The Baramulla/Bandipora District Consumer Disputes Redressal Commission allowed a consumer complaint against Bajaj Allianz General Insurance Company, holding them liable for deficiency in service for not processing an insurance claim even after receiving intimation from the complainant's bank. The case was related to the claim of the insured stock of the complainant's shop, which...
Delhi District Commission Holds Indigo Airlines Liable For Unhygienic And Stained Seats
The District Consumer Disputes Redressal Commission, New Delhi bench comprising Poonam Chaudhry, President, Bariq Ahmed, Member and Shekhar Chandra, Member has held Indigo Airlines liable for deficiency in service for unhygienic and stained seat in the flight. The bench observed that dirty seating arrangements constitute a direct violation of consumer expectations and the...
Ernakulum District Commission Holds Paytm And Its Officials Liable For Delivering Low-Value T-Shirt Instead Of Laptop
The District Consumer Disputes Redressal Commission, Ernakulum bench comprising D.B Binu, President, V. Ramachandran, Member and Sreevidhia T.N, Member has held Paytm and its officials liable for deficiency in service for delivering a low-value T-Shirt instead of the laptop ordered by the complainant. The bench also held them liable for unfair trade practice for failure to redress...
Supreme Court Doubts View That 'No-Fault' Liability u/s163A Motor Vehicles Act Is Only For Third Party Risks; Refers To Larger Bench
The Supreme Court has recently referred to a larger bench the question of whether the families of vehicle owners who die in self-accidents can be allowed compensation under the "no-fault liability" provision(Section 163A) of the Motor Vehicles Act, 1988 (“MVA”), or whether such claims are limited solely to third-party liability. Although the Court expressed the view that legal heirs...
Delhi District Commission Holds Alliance Air Aviation Liable For Delay In Flight Causing Mental Agony To Passengers
The District Consumer Disputes Redressal Commission, Delhi bench comprising Suresh Kumar Gupta, President and Harshali Kaur, Member has held Alliance Air Aviation liable for deficiency in service for a 6-hour delay in departure of the flight causing mental agony to the passengers. The bench also held the airline liable for negligence for detection of a technical glitch in the aircraft...
Haryana RERA Clarifies Homebuyers Opting To Stay In Project Cannot Seek Compensation, Dismisses Claim Against BPTP
Adjudicating Officer (AO) Bench of the Haryana Real Estate Regulatory Authority headed by Rajender Kumar clarified that homebuyers who choose to stay in the project after a delay and have accepted monthly interest for the delay are not entitled to claim any further compensation before the Adjudicating Officer. Under the RERA, 2016 framework, the AO is appointed under Section 71 by...