Consumer Cases
Failure To Issue Genuine Temporary Registration No., Kupwara District Consumer Commission Holds Fairdeal Motors Liable
The Kupwara District Consumer Disputes Redressal Commission bench comprising Peerzada Qousar Hussain, President and Nyla Yaseen, Member has held Fairdeal Motors liable for indulging in unfair trade practice and putting additional financial burden on the complainant by providing fake temporary Registration No to the vehicle he purchased.Facts of the Case:The complainant purchased a Tata Tiago...
Delay In Informing Insurer Not Critical If Police Notified Promptly: NCDRC Holds Cholamandalam General Insurance Liable For Deficiency In Service
The National Consumer Disputes Redressal Commission, presided over by AVM J. Rajendra and Dr. Justice Sudhir Kumar Jain, dismissed a revision petition by Cholamandalam Insurance and held that delay in informing the insurer about the theft does not invalidate the claim if the insured promptly reports the incident to the police. Brief Facts of the Case The complainant bought...
Denial Of Fair Hearing, Breach Of Natural Justice: Uttarakhand State Commission Remands Matter Back To District Commission
The Uttarakhand State Commission, presided by Ms. Kumkum Rani and Mr. B.S. Manral, in an appeal by Escorts Kubota, held that denial of a fair hearing is a violation of the principle of natural justice and remanded the matter back to the District Commission. Brief Facts of the Case The complainant purchased a machine from Channel Motors, an authorised dealer of...
Uttarakhand State Commission Dismisses Deficiency In Service Complaint Against Uttarakhand Power Corporation
The Uttarakhand State Commission, presided by Ms. Kumkum Rani and Mr. C.M. Singh, dismissed the complaint against Uttarakhand Power Corporation for deficiency in service and overruled the District Commission's order. Brief Facts of the Case The complainant took an electricity connection from the Uttarakhand Power Corporation after depositing three times the security amount. Later,...
Wrongful Rejection Of Claim: Uttarakhand State Commission Holds New India Assurance Liable For Deficiency In Service
The Uttarakhand State Commission, presided by Ms. Kumkum Rani and Mr. C.M. Singh, affirmed the District Commission's decision and held New India Assurance liable for deficiency in service. Brief Facts of the Case The complainant took a loan from a bank to build a house. The house was insured with New India Assurance/insurer for ₹50,000 under a fire and special perils...
Misrepresentation Valid Ground For Repudiation Of Insurance Claim: Uttarakhand State Commission Dismisses Deficiency Complaint Against National Insurance
The Uttarakhand State Commission, presided by Ms. Kumkum Rani and Mr. C.M. Singh, overturned the District Commission's decision and dismissed a deficiency in service complaint against National Insurance Company owing to the misrepresentation by the complainant. Brief Facts of the Case The complainant had a Tata Indigo car, which was insured with National Insurance/the insurer....
Negligence Must Be Proven Through Expert Opinion, Ultrasound Not Conclusive Proof: Uttarakhand State Commission Dismisses Complaint Against Doctor
The Uttarakhand State Commission, presided by Ms. Kumkum Rani and Mr. C.M. Singh, dismissed a complaint for negligence and deficiency in service against a doctor and held that to prove negligence, expert opinion must be provided, as ultrasound is not conclusive proof. Brief Facts of the Case The complainant gave birth to a child who had serious physical deformities. The child...
Homebuyer Not Entitled For Refund On Cancellation If Payment Is Less Than 10% Of Sale Consideration: Haryana RERA
Haryana Real Estate Regulatory Authority (Authority) bench comprising of Ashok Sangwan (Member) denied refund to a homebuyer whose allotment was cancelled due to non-payment of instalments, holding that the homebuyer had paid less than 10% of the total sale consideration.The general rule followed by Haryana RERA is that if a builder cancels the allotment due to non-payment of instalments,...
Claim Outside Scope Of Policy: Uttarakhand State Commission Dismisses Complaint Against Oriental Insurance
The Uttarakhand State Commission, presided by Ms. Kumkum Rani and Mr. C.M. Singh, set aside the District Commission's order against Oriental Insurance since the insurance claim by the complainant was outside the scope of the insurance policy. Brief Facts of the Case The complainant purchased a 'Happy Family Floater Policy' from the Oriental Insurance Company/insurer. It covered...
Discoloration Of Saree Purchased For Engagement Function; Ernakulam District Commission Holds IHA Designs Liable For Selling Defective Saree
The District Consumer Disputes Redressal Commission, Ernakulam presided by Shri.D.B.Binu (President) , Shri. V.Ramachandran (member) and Smt.Sreevidhia.T.N ( member ) held IHA Designs and its manager , Nooha Sajeev liable for selling defective saree .The Complainant's wife faced humiliation due to the discoloration of the saree, worn with anticipation and pride on the day of her...
Delhi District Commission Holds DHI Asian Roots Liable For Conducting Hair Transplant Procedures Without Necessary License And Failure To Deliver Satisfactory Results
The New Delhi District Consumer Disputes Redressal Commission bench comprising Poonam Chaudhry, President, Bariq Ahmad, Member and Shekhar Chandra, Member has held DHI Asian Roots liable for conducting modern scientific hair transplant procedures without necessary license and government approval. The bench also held the clinic liable for negligence for failure to deliver...
Bangalore District Commission Imposes Costs Of Rs.40,000 For Filing False Complaint Against Hyundai Motors
The District Consumer Disputes Redressal Commission, Bangalore bench comprising K. Anita, President and Suma Anil Kumar, Member have imposed costs of Rs. 40,000 on the complainant seeking repair / replacement of his damaged car free of cost from Hyundai Motors despite having sold the car to a third party. The bench observed that the complaint was filed in bad faith with suppression...