Delhi State Commission Directs WTC Noida To Refund 82.27 Lakhs And Pay 9.70 Lakhs As Assured Returns To Complainant

State Consumer Disputes Redressal Commission, Delhi bench of Justice Sangita Dhingra Sehgal (President) and Mr J.P. Agrawal (General Member) directed WTC Noida (Builder) to refund Rs. 82.27 and Pay 9.70 Lakhs as Assured Returns to Complainant. Background Facts In 2014, Complainant booked a unit in the 'World Trade Centre' project in Greater Noida by paying a booking amount of...

Karnataka RERA Holds Ozone Urbana Infra Developers Liable For Failing To Complete And Hand Over Plot, Orders Rs. 31.46 Lakhs As Refund

Karnataka Real Estate Regulatory Authority (Authority) bench, comprising GR Reddy (Member) has directed Ozone Urbana Infra Developers to refund Rs. 31.46 Lakhs to the homebuyer for failing to complete and handover over the possession of the plot on time. Background Facts Homebuyer (Complainant) booked Plot in the “Southend” project developed by the builder (Respondent) in...

Haryana RERA Directs Savyasachi Infrastructure To Refund Amount With Interest To Complainant Who Booked Commercial Unit

Haryana Real Estate Regulatory Authority (Authority) comprising Justice Ashok Sangwan (Member), has directed the Savyasachi Infrastructure to refund the entire amount paid by the Complainant with interest who had booked commercial unit in their project. Background Facts In 2017, the builder (Respondent) launched a project named Amaya Greens under the Deen Dayal Jan Awas Yojna...

Denying Permission To Use Toilet At Petrol Pump; Consumer Commission Holds Dealer Of Indian Oil Corporation Liable

The District Consumer Disputes Redressal Commission, Pathanamthitta presided by Sri. George Baby (President) & Sri. Nishad Thankappan (Member)held the dealer of the Indian Oil Corporation Ltd liable for unfair trade practice and deficiency in service. The Commission held that the dealer is liable for refusing the complainant, who was a woman ,to use the toilet which is not at...

Bangalore District Commission Holds Niva Bupa Health Insurance Co. Liable For Wrongful Repudiation Of Valid Claim

The Additional District Consumer Disputes Redressal Commission-II, Bangalore Urban bench of Vijaykumar M. Pawale (President), V. Anuradha (Member) and Kum. Renukadevi Deshpande (Member) held 'Niva Bupa Health Insurance Co. Ltd.' liable for deficiency in service for wrongfully repudiating a health insurance claim by erroneously linking the treatment for 'acute exacerbation of reactive...

Possession Of Plot Offered Twice, HUDA Not Liable For Delay Caused Due To Road Shifting, Subsequent Plan Approval: NCDRC

The National Consumer Disputes Redressal Commission, New Delhi bench of Justice AP Sahi (President) and Bharatkumar Pandya (Member) held that the Haryana Urban Development Authority (HUDA) was not liable for delay in delivering possession of an allotted plot, as it had offered the same twice, and the initial delay was caused due to shifting of a road and approval of a revised...

Failure To Rectify Persistent Issues With Defective Mobile Phone, Mysore District Commission Holds One Plus, Its Service Centre Liable

The District Consumer Disputes Redressal Commission, Mysore (Karnataka) bench of A.K. Naveen Kumari (President) and Maruthi Vaddar (Member) held 'OnePlus' and its service centre liable for deficiency in service and unfair trade practice for failing to adequately address persistent software and hardware issues in a defective mobile phone. It was observed that OnePlus failed to meet...

Failure To Deliver Bed & Mattresses, South-West Delhi Commission Holds 'Homstyl Furniture' Liable

The District Consumer Disputes Redressal Commission-VII, South-West, Delhi bench of Suresh Kumar Gupta (President), Harshali Kaur (Member) and Ramesh Chand Yadav (Member) held 'Homstyl Furniture' liable for liable for deficiency in service and unfair trade practice, for its failure to deliver bed and mattresses despite receiving an advance payment. Homstyl Furniture was directed to...

Insurance Claim Can Be Denied If Driver Lacked Valid License At Time Of Accident, NCDRC Dismisses Revision Petition Against National Insurance Co.

The National Consumer Disputes Redressal Commission, New Delhi bench of Dr Inder Jit Singh (Presiding Member) and Dr Sadhna Shanker (Member) held that an insurance claim can be lawfully denied if the driver of the insured vehicle did not possess a valid driving license at the time of the accident. The bench held that the absence of a valid license amounts to a breach of...

Unjustified Imposition Of 10% Interest For Deficiency In Service Is Unreasonably High, Must Range Between 6-10%: NCDRC

The National Consumer Disputes Redressal Commission, New Delhi bench of Binoy Kumar (Presiding Member) and Justice Saroj Yadav (Member) held that interest rates in insurance-related consumer disputes generally range between 6-9% per annum and an interest rate of 10% cannot be imposed with justification. Brief Facts: The Complainant availed a theft insurance policy for his vehicle...

Multiple Policies In Short Span, Different Name Variations Shows Knowledge Of Pre-Existing Illness: Mysore Commission Dismisses Complaint Against LIC

The District Consumer Disputes Redressal Commission, Mysore (Karnataka) bench of A.K. Naveen Kumari (President), M.K. Lalitha (Member) and Maruthi Vaddar (Member) held that when an insured person obtains multiple insurance policies within a short span and uses different name variations and involving different agents, it suggests that he was aware of a pre-existing illness. The bench held...

Failure To Replace Defective Shoes Within Warranty Period, Lucknow District Commission Holds Liberty Shoes Liable

The District Consumer Disputes Redressal Commission – II, Lucknow bench of Amarjeet Tripathi (President) and Pratibha Singh (Member) held 'Liberty Shoes' liable for deficiency in service and unfair trade practice for its failure to honour its warranty commitment. Liberty Shoes also failed to initiate a replacement or refund the cost of defective shoes purchased by the consumer,...