Failure To Deliver Possession Of Flat, Pay Assured Returns: Delhi State Commission Holds WTC Noida Development Company Liable

The State Consumer Disputes Redressal Commission, Delhi bench of Justice Sangita Dhingra Sehgal (President) and Mr J.P. Agrawal (General Member) held 'WTC Noida Development Company' liable for deficiency in service for its failure to deliver possession of a booked unit within the contractually stipulated timeline, along with the failure to pay the assured returns under a 100% down...

MahaREAT – Project Without Completion Certificate Treated As Ongoing, Requires RERA Registration

Maharashtra Real Estate Appellate Tribunal (Tribunal), comprising Justice Shriram R. Jagtap (Judicial Member) and Dr. K. Shivaji (Member), held that any building which has not received a completion certificate from the competent authority as on the date of commencement of the Real Estate (Regulation and Development) Act, 2016 (“Act”), will be treated as an ongoing project and...

Policy Holder Willing To Accept Claim Under Protest, Failure To Make Payment By Insurance Co., Thrissur Commission Holds Oriental Insurance Liable

The District Consumer Disputes Redressal Commission, Thrissur (Kerala) bench of Sri C.T. Sabu (President), Smt. Sreeja S. (Member) and Sri Ram Mohan R. (Member) held 'Oriental Insurance Company' liable for unfair trade practice and deficiency in service for wrongfully repudiating the valid claim of the Complainant, merely based on his endorsement 'with protest' on...

Consumers Have Right To Be Informed About Proper Use, Risks Associated With Products At Time Of Sale: Thrissur District Commission Holds Tile Seller Liable

The District Consumer Disputes Redressal Commission, Thrissur (Kerala) bench of Sri C.T. Sabu (President), Smt. Sreeja S. (Member) and Sri Ram Mohan R. (Member) held 'Ideal Agencies', a tile seller, liable for deficiency in service for its failure to inform the Complainant about the proper use and risks associated with the tiles at the time of the sale. Brief Facts: The...

Failure To Stich Shirt To The Agreed Exact Measurement , Consumer Commission Holds Tailoring Shop Liable

The District Consumer Disputes Redressal Commission, Ernakulam presided by Shri.D.B.Binu (President) , Shri. V.Ramachandran (member) and Smt.Sreevidhia.T.N ( member ) held C Fines Gents & Ladies Tailoring is failed to stitch the shirt to the agreed measurements and it amounts to both a deficiency in service and an unfair trade practice. The Tailoring shop is liable for refusal to alter...

Lucknow District Commission Holds Vishal Mega Mart Liable For Charging Rs. 18 For Carry Bag

The District Consumer Disputes Redressal Commission – I, Lucknow (Uttar Pradesh) bench of Neelkanth Sahay (President), Sonia Singh (Member) and Kumar Raghvendra Singh (Member) held 'Vishal Mega Mart' liable for unfair trade practice and deficiency in service for compelling a consumer to pay for a carry bag without obtaining prior consent. The bench noted that such conduct was contrary...

Lucknow District Commission Holds Karbonn, Its Service Centre, Seller Liable For Failure To Repair, Replace Defective Mobile Phone

The District Consumer Disputes Redressal Commission-II, Lucknow (Uttar Pradesh) bench of Amarjeet Tripathi (President) and Pratibha Singh (Member) held 'Karbonn Mobile India', its Service Centre and its authorized Seller liable for deficiency in service for failing to repair or replace a defective mobile handset and instead returning an old, non-functional phone that did not belong to...

Selling Defective Material Amounts To Unfair Trade Practice; Consumer Commission Holds Marble Dealer Liable

The Baramulla/Bandipora District Consumer Disputes Redressal Commission presided by Peerzada Qousar Hussian (President) and Ms Nyla Yaseen (Member) held Marble Dealer Liable for selling defective material . The Commission observed that selling defective material and failure to respond to consumer compliant or to redress the grievances amounts to unfair trade practice .Brief...

Delay Of More Than Nine Years, Haryana RERA Directs Builders Of Capital Gateway Project To Pay Interest & Handover Possession To Homebuyer

Haryana Real Estate Regulatory Authority (Authority) bench, comprising Ashok Sangwan (Member) has directed builders of Capital Gateway Project to pay interest and handover the possession of the flat to Homebuyer. Homebuyer approached the authority after builders failed to provide the possession even after the delay of more than 9 Years. The promoters of project are KNS Infracon and...

Charging Rs. 7 For Carry Bag, Gurgaon District Commission Holds Aditya Birla Fashion & Retail Liable

The District Consumer Disputes Redressal Commission, Gurgaon (Haryana) bench of Sanjeev Jindal (President), Jyoti Siwach (Member) and Khushwinder Kaur (Member) held 'Aditya Birla Fashion & Retail' liable for deficiency in service and unfair trade practice for charging a customer an additional amount for a paper carry bag after a...

WhatsApp Provides Services In India To Its Users; Consumer Complaint Maintainable Against It: UP State Commission

The Uttar Pradesh State Consumer Disputes Redressal Commission recently observed that since WhatsApp provides 'services' to its users in India, a consumer complaint against it would be maintainable. The Commission, comprising Mr. Sushil Kumar (Presiding Member) and Mrs. Sudha Upadhyay (Member), categorically observed that it can't be said that a consumer complaint against WhatsApp won't...

Google Navigation, Rapido History Not Proof Of Physical Presence, Delhi State Commission Dismisses PhonePe's Plea Against Ex-Parte Order

The State Consumer Disputes Redressal Commission, Delhi bench of Justice Sangita Dhingra Sehgal (President) and Ms. Pinki (Judicial Member) held that Google navigation history and Rapido travel history do not conclusively establish a counsel's physical presence before a consumer forum. It further noted that merely reaching the District Commission does not prove actual appearance...