Significant Disability Caused Due To Medical Treatment: NCDRC Holds GNRC Hospital Liable For Medical Negligence

The National Consumer Disputes Redressal Commission (NCDRC) bench comprising Subhash Chandra, Presiding Member and AVM J. Rajendra, Member has held GNRC Medical Hospital, Guwahati liable for medical negligence and has awarded a compensation of Rs. 20 lakhs to the complainant. Brief facts: The complainant met with an accident in Arunachal Pradesh and was rushed to General Hospital...

Delay In Furnishing Insurance Coverage Documents Without Reasons Is 'Deficiency In Service': NCDRC

The National Commission Disputes Redressal Commission (NCDRC) bench comprising Subhash Chandra, Presiding member and AVM J. Rajendra AVSM, Member has held that delay in providing the complete policy contract details including primary insurance coverage documents without any reasons constitutes 'deficiency in service'. It was held that it exposes the policyholder to uncertainty with...

Inordinate Delay In Delivery Of Flat By Emaar India; NCDRC Enhances Compensation Awarded By State Commission

The National Commission Disputes Redressal Commission (“NCDRC”) bench comprising Subhash Chandra, Presiding Member and AVM J. Rajendra, Member has enhanced the amount of compensation awarded by Delhi State Commission from 8% to 9% per annum for delayed possession of flat by Emaar India Ltd. However, the commission held that multiple compensations cannot be granted for a single...

Delhi District Commission Holds TDI Infracorp Liable For Delayed Possession Of Flat

The District Consumer Disputes Redressal Commission, New Delhi bench comprising Poonam Chaudhry (President), Bariq Ahmad (Member) and Shekhar Chandra (Member) has held TDI Infracorp (India) Ltd. liable for inordinate delay in handing over the possession of flat to the complainants. Brief facts: The complainant booked a unit in the housing society of the TDI Infracorp...

Denial Of Insurance Claim Justified In Case Death Occurs Before Commencement Of Risk Cover: NCDRC

The National Commission Disputes Redressal Commission (NCDRC) bench comprising Subhash Chandra, Presiding Member and AVM J. Rajendra, Member has held that repudiation of an insurance claim by State Bank of India Life Insurance where the insured person died before the commencement of risk cover cannot be termed as 'Deficiency in Service'. Brief facts: The complainants were the wife...

Sudden Cancellation Of Flight Without Provision Of Alternative Tickets Is 'Deficiency In Service' : Delhi District Commission Holds TATA SIA Liable

The District Consumer Disputes Redressal Commission , New Delhi bench comprising Poonam Chaudhry (President) and Bariq Ahmed (Member) held 'Vistara Airlines' liable for deficiency in service for a sudden cancellation of flight tickets of complainants without assigning any reasons and without arranging for any alternate flight. Brief facts: The complainants purchased five tickets...

Ahmedabad District Commission Holds Iffco Tokio General Insurance Co. Liable For Wrongful Repudiation Of Valid Claim

The Additional District Consumer Disputes Redressal Commission, Ahmedabad (Gujarat) bench of K. J. Dasondi (President) and M. B. Chauhan (Member) held 'Iffco Tokio General Insurance Co. Ltd.' liable for wrongfully repudiating a valid claim based on 'Ayushman Maharashtra' circulars. It was held that the circulars did not override policy terms but served as guidance to ensure...

NCDRC Holds Jupiter Infrastructure, Partner Entities Liable For Failure To Deliver Possession , Initiates Refunds

The National Consumer Disputes Redressal Commission (NCDRC), New Delhi bench of Mr Binoy Kumar (Presiding Member) and Justice Saroj Yadav (Member) held M/s Jupiter Infrastructure, M/s Valji Gokuldas & Sons, M/s Laxmi Enterprises and M/s Thakkar Realties liable for deficiency in service, unfair trade practices, and breach of contractual obligations for their failure to deliver...

Failure To Provide Job Assistance Despite Receiving Multiple Payments, Gautam Buddha Nagar Commission Holds Shine.com Liable

The District Consumer Disputes Redressal Commission, Gautam Buddha Nagar (Uttar Pradesh) bench of Anil Kumar Pundir (President) and Anju Sharma (Member) held 'Shine.com' liable for deficiency in service and unfair trade practice for failing to provide the promised job assistance services to a consumer and for demanding multiple payments without rendering any...

Purchase Of Commercial Real Estate, Purpose Not Covered Under Consumer Act Unless Buyer Can Show Usage For Self-Employment: NCDRC

The National Consumer Disputes Redressal Commission (New Delhi) bench of Mr Subhash Chandra (Presiding Member) and AVM J. Rajendra (Member) held that services availed for a commercial purpose fall outside the Consumer Protection Act, 2019. A buyer must prove the purchased property was either not for commercial use or if it was, that it served self-employment to earn a livelihood,...

Offering Possession Of Flat Without Obtaining Occupation Certificate Is Illegal, NCDRC Holds Hamilton Heights Liable

The National Consumer Disputes Redressal Commission (“NCDRC”) bench of Justice Sudip Ahluwalia (Presiding Member) and Justice Saroj Yadav (Member) held 'Hamilton Heights Pvt. Ltd.' liable for deficiency in service and unfair trade practice for offering the possession of a flat without obtaining the occupation certificate. The NCDRC also held that Hamilton Heights failed to fulfil...

Failure To Replace Defective Spectacles Within Warranty, Bangalore District Commission Holds Lenskart Liable

The Additional District Consumer Disputes Redressal Commission-II, Bangalore bench of Vijaykumar M. Pavale (President), V. Anuradha (Member) and Renukadevi Deshpande (Member) held 'Lenskart' liable for deficiency in service for providing defective bifocal spectacles and for failing to honour its warranty commitment. Brief Facts: The Complainants placed an order with Lenskart for...